Services Policy

**For eyelash extensions clients **

New clients

We do not offer refills from another technician under normal circumstances. We offer free removal with any new set. 

​Please contact us prior to making a booking if any of these apply to you:

Have existing lashes extensions from another salon and want to book for a refill.
Have any allergies or sensitivities, are pregnant or have other underlying health circumstances that can affect your ability to lay still for the duration of the treatment.
Had lash lift/perm in the past 6 weeks.
Had your brows or eyeliner tattooed in the past 8 weeks.
Have any concerns regarding your natural lash health (i.e. damaged lashes). 
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Returning clients

Different pricing and timing are allocated to each refill slot. Please book accordingly.

2-3 Weeks Refill: Within 21 days, at least 50% of lash extensions are left.

3-4 Weeks Refill: Within 28 days, at least 40% of lash extensions are left.

The new set price applies for appointments made over 28 days apart.

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Wispy Look can be added for $10.

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Removal and a new set are suggested after 4-5 recurring refills to help deep cleanse the lashes and ensure natural lash conditions are healthy, clean, and free from oil build-up.